Frequently Asked Questions
Find answers to common questions about our timepieces and services
Are Paul Rich watches water-resistant?
Yes, most of our watches feature a water resistance rating of 5 ATM, making them suitable for everyday use and light splashes.
What kind of movements do you use?
We utilize high-precision Japanese quartz movements and reliable automatic movements to ensure accurate and long-lasting performance.
Can I adjust the size of the metal watch strap?
Absolutely. Our metal link bracelets are adjustable. We provide a sizing tool with most orders, or you can visit any local jeweler for a professional fit.
Do you offer a warranty on your products?
All Paul Rich watches come with a 24-month limited warranty covering manufacturing defects from the date of purchase.
How should I clean and maintain my watch?
We recommend wiping your watch with a soft, lint-free cloth. Avoid direct contact with perfumes, detergents, or extreme temperatures.
Are the crystals scratch-resistant?
Our watches feature mineral glass or sapphire-coated crystals designed to resist daily wear and maintain clarity over time.